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Buckinghamshire Healthcare NHS Trust Goes Live with New Patient Record System.

Buckinghamshire Healthcare NHS Trust has gone live with System C’s Medway electronic patient record (EPR) system. The new system will help speed up administration and reduce paper work, freeing up more time to support direct patient care and treatment.
The Trust started deploying Medway 4, the new generation of System C’s software, as its core EPR system in October 2014. Medway is now rolled out across A&E, maternity, theatres, inpatient and outpatient departments in Stoke Mandeville, High Wycombe and our community hospitals.  

David Williams, director of strategy and business development at the Trust, commented: “This has been a huge exercise, with over 2,000 staff trained on the software. We are delighted to have progressed to live service running and to be in a position now where we can start looking to reap the benefits. 

“This is a major strategic investment for us. It is obviously early days, but we are looking to Medway to help us streamline administrative processes and improve patient services, and reduce paper-based processes. 

“More importantly, Medway allows for the electronic recording of clinically-rich information, supporting us in improving the quality of care we offer patients.”

Lead midwife for maternity inpatients and governance Lucy Duncan said: “In maternity we’ve found Medway much more clinician-friendly, intuitive and logical. Staff seem to like it and I believe that this is the system that will finally enable us to go paperless in future. This would free up valuable time for us to spend with our patients.”

The 10-year contract with System C covers the Medway patient administration system, as well as modules for A&E, results reporting, maternity, mobile working, theatres, clinical documentation, task management and observations. 

Ian Denley, joint chief executive of System C, commented: “It has been great working with Buckinghamshire Healthcare NHS Trust on this deployment. Medway 4 is a major re-write of our existing product set, and provides the platform for a whole range of enhanced clinical functionality.  We launched it this summer and are delighted that it is already up and running at the Isle of Man and in Bucks.”