Social Care & Education.
The care system today is very much focused on the challenge of providing integrated services which cater for the complete needs of the individual and of local populations. This requires collaborative workflows and communications between local government and NHS organisations, as well as with voluntary and third sector organisations.
As a company, we focus on health and social care solutions in order to facilitate the breaking down of barriers between care sectors. Our range of social care software is the leading software solution for both adults and children’s services, with a unique approach of combining this with education services to provide the local authority with a complete view of the family. This focus makes us unique in our market as we understand the requirements of the different sectors.
By integrating our social care systems with hospitals’ Electronic Patient Record (EPR) systems, whether other suppliers’ software or our own EPR, admission and discharge notices are sent direct from hospital systems into the social care workflow in real time. This helps ensure that discharge processes are managed smoothly and efficiently and that individuals are well-supported as they move between hospital and community-based care.
By linking to shared care records, subject to access rights, social workers can access a patient’s GP record, including medication (current, past and issues), risks and warnings, procedures, investigations, encounters, admissions, discharges and referrals, alongside their social care data. Similarly, those in a healthcare setting can view social care information such as allocated case worker, associated carer, disability and any risks, hazards/alerts, protection information, care plans and services already in place.
Having all of this available immediately gives professionals a better understanding of an individual’s needs, which in turn helps them respond holistically, sensitively and appropriately to help them make the best clinical decisions.
Integrating CareFlow Connect enables team-based care co-ordination across multiple health and social care settings. It means valuable time is not wasted on inefficient communication but can be spent efficiently and productively with colleagues and patients.
In children’s services, we led in the delivery of integration with the Child Protection – Information Sharing project (CP-IS), which supports staff working in unscheduled health care settings to identify children who are looked after and share information with relevant social care teams.
Adults' Case Management System
Provides flexible and comprehensive functionality to enable the management of contacts, referrals, assessment, reablement plans, care cand support planning, with integrated commissioning, personal budgets, self-funders, DOLS, shared lives carers, safeguarding, organisational safeguarding and, provider management, financial management and financial assessment; all within a logical and easy to navigate workflow, which can be tailored to reflect local authorities’ working practices.
Children’s Case Management System
Supports all aspects of social work with children and has been specifically developed by and for practitioners to allow case management and record keeping for children in need, looked after children, adoption and child protection cases, as quickly and simply as possible. It is flexible and adaptable enough to allow local authorities to tailor forms and workflow to local requirements in what is a constantly changing and fast-moving environment.
Education Case Management System
Connects to our Children’s Case Management system by securely connecting educational, early years, and social care records into a single platform. Our system helps local authorities, schools and social practitioners make more informed decisions about children in need of support – improving the chances of early intervention and delivering more positive outcomes for children and young people across the UK.
"Both the team here and at Liquidlogic have demonstrated total commitment to the Project from day one and we are delighted to be the first local authority to pass testing and put it into our live system."
Michael Woolcott, London Borough of Islington Council