The new platform brings health and social care together around one ambition: One Person. One Journey. One Standard of Care.

Oxford, UK – 9 November 2026 System C today announced the System C Care Platform. This brings System C’s health and social care software together in a single system designed to follow a person as they move between services.

To extend the platform’s reach, System C is working with two strategic partners: Enlivio, which powers a connected healthcare system across primary and community care, as well as community pharmacy, and Thalamos, a leading digital mental health technology provider helping transform how mental healthcare is delivered.

Gian Celino, Chief Product Officer, System C Said:

“For too long, technology has reflected the organisational boundaries of health and care rather than the reality of a person’s journey. A person shouldn’t become a new patient, case or record every time their care moves between services.

“Sharing information is only part of the answer. The greater opportunity is to help multidisciplinary teams coordinate the pathway of a person’s care and intervene earlier when someone needs support.”

System C’s initial focus will be on three areas: multidisciplinary team working, connected care pathways and proactive care. In practice, that means a hospital discharge team, a community nurse and a local authority social worker working from the same view of a person, each able to see what the others have planned and when a need has changed.

For multidisciplinary teams, the focus will be on creating a shared understanding of the person and supporting joined-up decisions and actions across organisational boundaries. Pathways will help teams plan and coordinate activities, responsibilities and next steps involved in a person’s care. Proactive care will help services identify changing needs and intervene earlier, before a person’s needs escalates.

The platform arrives as the NHS works towards the 10 Year Health Plan’s shift from hospital care into neighbourhood settings, and the ambition of the Single Patient Record.

As part of this unique evolution of delivering care, System C Care Platform is working closely with key customers and partners to prioritise care where it matters most.

Paul Marriott, Chief Executive Officer, Enlivio Said:

“For almost 40 years, Enlivio has helped deliver care closer to where people are, and our deep expertise in primary care, community and community pharmacy makes a difference to patient outcomes every day. Combined with System C’s strength across health and social care, we’re excited to enable multidisciplinary teams to deliver care with no boundaries.”

Jemma Kehoe Chief Strategy Officer, Thalamos:

“Some of the most important moments in a person’s care happen when they are most vulnerable and several services need to act together. Too often, those decisions are made without the full picture of the person. Our work on the Mental Health Act has shown us what it takes to get them right: shared understanding, a clear record, and time for the person rather than the paperwork.

“Thalamos is designed to join up people and services involved in someone’s care, with shared workflows and integrations into existing record systems across the sectors it works in. Connecting mental health into the wider care journey is the opportunity here – so services can understand people’s needs earlier, and fewer people reach crisis point at all.”

System C will demonstrate the first iteration of the Care Platform at UserCon 2027 on 18 May in Birmingham.

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