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What is CareFlow Ambient AI?

CareFlow Ambient AI captures the clinician and patient conversation in real time, then turns it into a structured, coded record inside CareFlow EPR.

Writing directly into the system of record, it completes structured documentation, supports coding, and drives the downstream actions that follow the consultation. Our AI solutions are available across two care settings – Outpatients and Emergency Care.

CareFlow Ambient AI
Addresses Common Concerns

Administrative Burden

  • Clinic letters are typed after the clinic, so turnaround slips and GPs wait for the outcome.
  • Outcoming and RTT fields are completed retrospectively, or missed, which distorts pathway data.
  • Coding errors surface late and activity income is lost.
  • Admin teams absorb an expanding typing and chasing workload as documentation grows.
  • Clinician attention splits between the patient and the screen, so the consultation suffers.
System C Solutions:

CareFlow Ambient AI - Outpatients

  • Launches in patient context from within CareFlow, with no separate login or system switch.
  • Transcribes the consultation and drafts letters using your existing Trust document templates.
  • Writes structured clinical data back into CareFlow, including on-hold letters where results are awaited.
  • Automates clinical outcome coding, improving RTT data quality and protecting activity capture.
  • Dispatches letters via MESH, patient portals or print, with full tracking and audit trail.
  • Feeds outputs into EPR business intelligence, giving one source of truth for reporting.

AI in Healthcare - Built to NHS standards.

MHRA Class I Registered

with full UK MDR technical documentation (STED).

DCB0129

clinical safety case and structured post-market surveillance.

Positive Patient Identification

via PDS, with GS1 and Transfer of Care standards support.

Why Choose CareFlow Ambient AI.

Native, Not Bolt-On

It writes into the EPR, so there is no duplication, no parallel record, and one governance model.

Clinician Always in Control

Every AI output is reviewed and signed off before it commits to the record.

Faster to Scale

Native integration shortens the path from pilot to full rollout, within the existing onboarding or governance framework.

CareFlow Ambient AI Resources.

CareFlow Ambient AI – Outpatients Factsheet
A picture of 2 healthcare professionals using CareFlow Ambient AI - Emergency Care.
CareFlow Ambient AI – Emergency Care Factsheet

See CareFlow Ambient AI in Your Clinical Setting

Book a demo to see ambient documentation working inside CareFlow, or download the factsheets to share with your team

Dr. Jon Shaw Talking About AI in Healthcare

Dr. Jon Shaw, Director of AI in Healthcare at System C, explains how AI powered by voice technology and patient records can reduce admin, support clinicians and improve patient outcomes.

CareFlow Ambient AI - Outpatients FAQs

Didn’t find an answer? We can answer any question you may have. Simply send us a message and we’ll get back to you.

How does AI improve patient care?
What problems does CareFlow Ambient AI - Outpatients solve?
How does CareFlow Ambient AI - Outpatients align to the NHS 10 year plan?