The care system today is very much focused on the challenge of providing integrated services which cater for the complete needs of the individual and of local populations. This requires collaborative workflows and communications between local government and NHS organisations, as well as with voluntary and third sector organisations.
Provides flexible and comprehensive functionality to enable the management of contacts, referrals, assessment, reablement plans, care and support planning, with integrated commissioning, personal budgets, self-funders, DOLS, shared lives carers, safeguarding, organisational safeguarding and, provider management, financial management and financial assessment; all within a logical and easy to navigate workflow, which can be tailored to reflect local authorities’ working practices.
Supports all aspects of social work with children and has been specifically developed by and for practitioners to allow case management and record keeping for children in need, looked after children, adoption and child protection cases, as quickly and simply as possible. It is flexible and adaptable enough to allow local authorities to tailor forms and workflow to local requirements in what is a constantly changing and fast-moving environment.
Connects to our Children’s Case Management system by securely connecting educational, early years, and social care records into a single platform. Our system helps local authorities, schools and social practitioners make more informed decisions about children in need of support – improving the chances of early intervention and delivering more positive outcomes for children and young people across the UK.
Our Public Engagement Portals provide a secure, two-way communication link between social care professionals and those requiring care. These portals allow individuals to access their records, complete self-assessments, fill out forms and send necessary files to local authorities.
Our Provider Services offer a comprehensive solution called MarketPlace, designed to help individuals find safe, high-quality and affordable care services. The platform includes three primary modules: Directory, Brokerage, and Care Finder. The Directory module provides a general overview of available services, the Brokerage module matches social care requests with suitable providers, and the Care Finder module allows citizens to identify their care needs and choose appropriate providers.
Our Social Care Systems integrate with hospitals’ Electronic Patient Record (EPR) systems, admission and discharge notices are sent direct from hospital systems into the social care workflow in real time. This helps ensure that discharge processes are managed smoothly and that individuals are well-supported as they move between hospital and community-based care.
By linking to shared care records, social workers can access a patient’s GP record and social care data, while healthcare professionals can view social care information. This immediate access helps professionals understand an individual’s needs, enabling holistic and appropriate responses.
In children’s services, we led in the delivery of integration with the Child Protection – Information Sharing project (CP-IS), which supports staff working in unscheduled health care settings to identify children who are looked after and share inform
Our Social Care Solutions help to provide social workers with flexible and comprehensive functionality, allowing them to complete administrative tasks more efficiently. In turn this gives time back to social workers so they can spend more time making an impact within the field.
Our solutions can link to shared care records, allowing social workers to access a patient’s GP record and social care data, while healthcare professionals can view social care information. This immediate access helps professionals understand an individual’s needs, enabling holistic and appropriate responses.
Our solutions promote autonomy and self-sufficiency through advocacy and education. Patients can access their data at any time and see relevant information regarding appointments.
We have identified several ways that councils can ease financial pressures and maximise social care cost efficiencies. Find out more in our white paper, written in conjunction with CYP Now, which highlights some of the ways that councils can ensure that they are getting the most return on their social care spending.
Download our white paper now to read our detailed advice and best practice guidance for saving as much budget as possible.
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Find out how Jarrad Whitfield is using our products in his day to day!
Learn how Islington Council and The Whittington Hospital have enabled professionals from across health and social care to share patient discharge information electronically.
Learn about the benefits of integrating finance into Children's Case Management Systems
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