Patient identified messaging

Provides encrypted mobile and web-based messaging and integrates with the patient record to allow secure patient identified messaging. Patient identified messages can be viewed together to create a single patient communication record. It also enables secure picture, video and file sharing.

Real-time patient alert notifications

Pushes data in real time to subscribers’ mobile devices, tracks receipt and allows clinicians to instantly respond in order to coordinate care. Teams are able to build subscriptions to follow specific cohorts of patients for specific events they want to know about.

User directory

Provides a full user directory displaying photo, name, role and duty status and providing communication access through CareFlow messaging or direct phone call.

Shared patient lists

Enables teams to create and manage shared patient lists. Smart lists are configured by users to be automatically populated based on data such as Ward or Consultant. Additional features include pinnable patients, clinical tagging, handover and filters. 

Handover

Enables all patient handover notes to be captured electronically. Handover notes are standardised and instantly available to all relevant team members. All entries are logged with a user and date/time stamped to create a robust audit trail. When patients move between teams, the handover notes move with them.

Clinical tagging

Enables specific information to be quickly added against a patient that then allows the patient list and handover list to be filtered against a useful tag. Teams also use them as a way of tracking the status of a patient or flagging up outstanding issues to the team.

Task management

Provides a team based approach to task management that not only addresses the needs of hospital-at-night (H@N) but can be used for all types of clinical teams 24/7.

Specialty opinion/referrals