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Our Solutions.

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There is a focus on ensuring that young people continue to make positive progress throughout their lives following secondary school. Our Education Case Management system allows the local authority to track the learning participation of young people aged 16 to 17-years-old, and up to 25 years where there is an EHCP in place.

A Client Caseload Information System (CCIS) for youth services identifies young people of that academic age group with no active education or training placements. It can also highlight those whose destination is unknown.

We utilise portal technology to collect joiners’ and leavers’ information from post-16 providers and to remind the agencies when information does not arrive on time. This ‘Professional Portal’ has many uses and can facilitate the submission of intended placements when young people reach year 11.

Not in Education, Employment or Training (NEET)

This module facilitates the recording of Risk of NEET Indicators (RONI) with young people to capture point-scoring against the RONI factors.

The NEET management and profiling helps the team to identify individuals at risk of becoming NEET and case manage as they require. A suite of management reports helps the local authority to manage their responsibilities. Our Education Case Management system will support councils to produce the statutory Monthly NCCIS Management Information and Annual Activity return.

Meets NCCIS MI Requirements

CCIS meets the statutory requirements for the Department for Education’s (DfE’s) monthly National Client Caseload Information System (NCCIS) return and annual activity survey. Bristol and Hartlepool Councils are successfully submitting Management Information (MI) returns to NCCIS. We validate data at the point of entry, minimising the need for data checking and error correction before the return is submitted. Our Social Care MI system does not require a separate programme, all information is taken from the main application.

Key Benefits.

  • CCIS is part of our Children’s Single Platform but can also be used as a standalone product
  • The Groupwork module (optional), provides functionality to support universal youth activities and the recording of attendance and outcomes
  • Effective and flexible reporting which fully meets NCCIS MI
  • Time-saving efficiencies and data accuracy

Key Components.

Raising of the Participation Age (RPA) & September Guarantee

The CCIS software system is fully compliant with requirements relating to RPA and the September Guarantee. The solution also provides a range of flags and alerts enabling services to identify young people who do not meet the RPA requirements and those that are eligible for the September Guarantee.

Intended Destinations & the Annual Activity Survey

One of the largest single tasks for councils is tracking year 11 leavers. We provide local authorities with several tools to simplify this process. Functionality includes the ability to bulk update records, either directly through the CCIS module or via our Portal – this can also be used to upload the intended destinations collected by schools for young people in year 11.


CCIS works seamlessly with our Establishment Portal and facilitates a data file import. The portal supports a secure file upload of data, saving time with intended destinations and post-16 destination records for the Activity Survey.