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Digital maturity is closer than you think says System C as it relaunches CareFlow EPR

12th June 2024

System C, the only British technology provider solely focused on healthcare, social care and education, has announced the launch of its new Electronic Patient Record (EPR) solution which was first unveiled at its inaugural health and care conference last month.

The new-look CareFlow EPR is now a fully integrated patient record solution that combines patient administration, clinical operations, maternity and neonatal capability, pharmacy and prescribing.

CareFlow EPR seamlessly integrates cutting-edge functionality, spanning the entire patient journey. Powered by a cloud-first, mobile-enabled and AI-ready architecture, it ensures that critical data is securely and conveniently accessible to the right care professionals at the right time and place, allowing them to navigate every step of the patient's journey. Users will gain access to functionality more rapidly and upgrade paths will be seamless, keeping precious resources focused on patient care.

"We're fully focused on helping health and social care achieve its digital maturity ambitions and delivering the productivity gains needed to ensure a sustainable future," said Nick Wilson, CEO at System C. "Our focus on the UK ensures that we not only support all statutory reporting requirements but also actively support the delivery of clinical excellence."

New workflows and mobile capability built into the EPR support easier multi-disciplinary collaboration across clinical and administrative processes, and enable safer, more efficient care at the bedside.

A single patient view

Beyond the hospital walls, System C has closed the loop between population health and direct care to help reduce waiting times, with a single patient view providing access to GP and social care data from within CareFlow EPR. Similarly, patient data recorded in CareFlow EPR can be accessed from within other integrated systems, making the single patient view a reality across care settings.

Usability refinements will also improve the experience for over 700,000 users across the NHS and social care services. An enhanced user interface and experience offers a significantly improved, cohesive look and feel across all capabilities to drive user adoption and make the system easier to use. Following feedback from users, over 120 documents have been built into the application, providing a comprehensive suite of forms that can be taken straight into clinical operations.

Accelerating time-to-value

Recognising that technological advancements alone cannot achieve digital transformation ambitions and productivity benefits, System C has developed a rapid deployment programme to support clinical adoption, accelerating time-to-value and ensuring customers can benefit from the improvements as soon as possible.

Nick Wilson, CEO at System C, added: “We also know through our proven track record that when it comes to deploying or replacing patient record solutions, one size does not fit all. As demonstrated in our recent whitepaper on digital maturity, transformation is more about people, process and cultural change than it is technology. 

“We’ve invested heavily in the improvements to CareFlow EPR, placing users at the core. The revamped user experience offers a fresh and consistent look and feel throughout, offering up more patient data in a way that drives easier and quicker decision making, and ultimately delivers improved outcomes for patients. 

“System C is uniquely placed to join up health and social care, and as a result, digital maturity for our users is closer than it has ever been.

"People and purpose are at the heart of the way we deploy our software, and we've used this approach to prioritise the improvements made. The new CareFlow EPR will provide more closed-loop capabilities aligned with the requirements of HIMSS level 7 eligibility, and our AI capabilities will revolutionise clinical workflows."

If you would like to learn more about CareFlow EPR click here.

System C Healthcare 04