Every year, both Local Authorities face a surge in Admission applications before the statutory deadlines (31st October for Secondary School and 15th January for Primary Schools).

For councils and schools, it signals the onset of a demanding period involving the processing of thousands of applications, all while maintaining fairness and accuracy. Local Authorities carry a responsibility to keep families informed throughout every stage. Each application is crucial and must be handled with fairness in accordance with the School Admissions Code. Any delays or errors can result in appeals, complaints, and increased workload, which can add unnecessary stress during what should be an exciting time for both parents and children.

The significance of these deliverables cannot be overstated, as this is a pivotal time for both parents and children. These days mark a beginning in a child’s education.

Amounting Pressure in Local Authorities

Councils are currently dealing with a range of pressures, including parents missing deadlines or submitting incomplete forms, manually verifying addresses and eligibility, and navigating a lack of coordinated data between schools, academies, and the local authority. They must also manage late applications, waiting lists, and appeals, all while keeping both parents and children informed, without placing excessive strain on administrative teams.

What does a Streamlined Process Look Like?

To streamline this process Local Authorities should be beginning to transform their processes by digital means. This will help them to automate where possible, improve data sharing and visibility between systems, keeping communication clear and proactive.

How Can System C Help?

The Admissions and Appeals functionality within the Liquidlogic Education Case Management solution simplifies and enhances school admissions and appeals by offering a fully integrated, user-friendly solution.

The functionality helps to streamline applications, transfers, transitions, and appeals through standardised procedures and intuitive portals for both families and schools.

The solution also supports complex oversubscription policies, ensures compliance with PAN London standards, and enables efficient appeal handling with automated responses and customisable documentation. Ultimately, it empowers local authorities to make faster, fairer decisions that benefit children and families.

Proof of Value

In total over 49,000 applications for primary school places were processed across all customers in 2025, with over 95% of all UK applications being submitted via System C’s Liquidlogic Education Case Management Solution . As part of the processing, over 47,000 emails were sent, and customers also posted around 7,000 letters reflecting local polices on informing parents of their offers.

Next Steps

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Discover how we supported Local Authorities on National Offer Days using the Liquidlogic Education Case Management Solution.

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