Here at System C, we arethe only British technology provider solely focused on healthcare, social care and education. We have launched our new CareFlow EPR (Electronic Patient Record) solution.

The CareFlow EPR system is now a fully integrated patient record solution that combines patient administration, clinical operations, maternity and neonatal capability, pharmacy and prescribing.

Seamless Integration for the Patient Journey

CareFlow EPR seamlessly integrates cutting-edge functionality, spanning the entire patient journey. It’s Powered by a cloud-first, mobile-enabled and AI-ready architecture. The EPR system ensures that critical data is securely and conveniently accessible to the right care professionals at the right time. This allows them to navigate every step of the patient’s journey. Users will gain access to functionality more rapidly and upgrade paths will be seamless, keeping precious resources focused on patient care.

“We’re fully focused on helping health and social care achieve its digital maturity ambitions and delivering the productivity gains needed to ensure a sustainable future.” said Nick Wilson, CEO at System C. “Our focus on the UK ensures that we not only support all statutory reporting requirements but also actively support the delivery of clinical excellence.”

New workflows and mobile capability built into the EPR support easier multi-disciplinary collaboration across clinical and administrative processes. It enables safer, more efficient care at the bedside.

A Single Patient View with CareFlow EPR

System C has closed the loop between population health and direct care to help reduce waiting times. A single patient view provides access to GP and social care data from within the electronic patient record. Patient data recorded in the EPR system can be accessed from within other integrated systems. This makes the single patient view a reality across care settings.

Usability refinements will also improve the experience for over 700,000 users across the NHS and social care services. An enhanced user interface and experience offers a significantly improved, cohesive look and feel across all capabilities to drive user adoption and make the system easier to use. Following feedback from users, over 120 documents have been built into the application. This provides a comprehensive suite of forms that can be taken straight into clinical operations.

Rapid Deployment for Faster Time-to-Value

Technological advancements alone cannot achieve digital transformation ambitions and productivity benefits. We developed a rapid deployment programme to support clinical adoption. This has accelerated time-to-value and ensured customers can benefit from the improvements as soon as possible.

Tailored Deployment of CareFlow EPR to Fit Unique Needs

Nick Wilson explained that transformation is not just about technology:
“We know through our proven track record that when it comes to deploying or replacing patient record solutions, one size does not fit all. As demonstrated in our whitepaper on digital maturity, transformation is more about people, process and cultural change.

“We’ve invested heavily in the improvements to CareFlow EPR, placing users at the core. The revamped user experience offers a fresh and consistent look and feel throughout, offering up more patient data in a way that drives easier and quicker decision making and ultimately delivers improved outcomes for patients.

Joining Up Health and Social Care for Digital Maturity

We are uniquely positioned to join up health and social care, bringing digital maturity closer for the users.

Nick Wilson added: “People and purpose are at the heart of the way we deploy our software and we’ve used this approach to prioritise the improvements made. The new CareFlow EPR will provide more closed-loop capabilities aligned with the requirements of HIMSS level 7 eligibility. Our AI capabilities will revolutionise clinical workflows.”

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