Select a module to explore how Liquidlogic AI supports social care.
Liquidlogic AI in Social Care
8,582
Forms and case notes transcribed
91,341
Form questions processed
26,379
AI-supported user queries
1 hr 12
Minutes average time saved per assessment
An intelligent AI module across the case lifecycle
Liquidlogic AI
Addresses Common Concerns
Administrative Burden
Typing notes and rekeying information creates inconsistency and takes practitioners away from people and professional judgement. FormFlow turns conversations into structured draft content in the correct Liquidlogic fields for review.
System C Solutions
FormFlow
- AI-powered capture – converts recorded conversations into structured social care text.
- Automatic form population – maps content to the correct Liquidlogic fields.
- Embedded workflows – keeps review, validation and approval within normal practice.
- Email referral processing – turns unstructured emails into structured contacts.
- Secure Azure architecture – supports public-sector security and data protection requirements.
Liquidlogic AI designed to be safe, human-led and purposeful.
Three principles make AI practical, responsible and valuable across social care.
Ethically Designed
Inputs, outputs and practitioner actions remain within one auditable record, governed by consistent access controls.
Simplify governance and assurance
Human First
AI supports professional judgement. It reduces administration and searching so practitioners can focus on people, context and safeguarding.
Return time to practitioners
Innovation with Purpose
Development prioritises use cases that make a measurable difference, from form completion to triage, coordination and case insight.
Grow capability with purpose
Built for today. Ready for tomorrow.
Embedded | Governed | Scalable | Customer-shaped
Embedded
Works inside Liquidlogic Case Management and on the live record, avoiding manual rekeying and separate databases.
Built in, not bolted on
Trusted, Secure and Governed
Powered by Microsoft technology, delivering enterprise-grade security, governance and transparency for every AI interaction.
Responsible AI by design
Scalable
Choose FormFlow, InFlow or CaseFlow individually, combine any two, or use all three. Start where the need is greatest and expand at your own pace.
One, two or all three — your choice
Customer-Shaped
Customers influence future priorities through focus groups and development reviews grounded in real service needs.
A voice in what comes next
Introducing AI in Social Care, FormFlow.
FormFlow captures practitioner-family conversations and places structured draft content directly into Liquidlogic forms, assessments and case notes for review.
Reduce administrative burden
Customers have reported time savings averaging 1 hour 12 minutes per assessment.
Improve data quality
More structured, consistent documentation with fewer omissions.
Streamline workflows
Draft content appears within the tools practitioners already use.
AI conversation with Suffolk County Council
Ben Ankers and Jamie Stewart share Suffolk County Council’s Liquidlogic AI journey and what they have learned along the way.
Join the AI Club
Explore how Liquidlogic AI in Social care could deliver for your services
Talk to our social care team about reducing administration, improving information quality and creating a bespoke ROI forecast using your own data.
Liquidlogic AI resources.
Explore practical information, insight and customer learning.
FormFlow AI Factsheet
See how System C and Microsoft are transforming social care documentation.
AI with Purpose Whitepaper
Priorities and challenges across healthcare, social care and education.
FormFlow Benefits Calculator
See how much your organisation could save with FormFlow. Use our Benefits Calculator to explore the impact of streamlining processes and reducing manual paperwork.
Liquidlogic AI FAQs (Frequently Asked Questions)
Where is the recording held?
What model of ChatGPT is being used?
How secure is the data/recording?
How does FormFlow identify speakers?
What happens if I get a phone call during a recording?
Do other customers recommend it?
What are the key benefits in using Liquidlogic AI in social care?