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Patient Portal

Patient engagement

Patient engagement

Our myCareCentric patient engagement solutions engage patients as a proactive partner in their own care process. The myCareCentric* Personal Health Record enables people to access and enrich their own care record while our range of user-friendly apps make it easy for patients to manage their long-term conditions and to connect to their care professionals on a more timely basis. 

myCareCentric is more than just a way to review appointments. It helps ensure that patients are more involved in the care they are receiving, which in turn improves both the quality of the record, the ability for clinicians to reach their patients and health outcomes.

Personal Health Record (PHR) 

Individuals use our myCareCentric* Personal Health Record to gain secure access to their records, to services and health information. They also use it to enter their own information and communicate directly with care professionals. 

Care Apps 

Patient information can be supplemented with data from care apps and wearables for greater engagement. This information becomes part of the shared record and is shared with clinicians through the clinical portal so they can monitor progress and devise new models of care based around the needs of the individual. 

*myCareCentric is powered by Graphnet, part of the System C & Graphnet Care Alliance. 

Pop health

myCareCentric Epilepsy

Our award-winning app combines the latest in wearables, shared records, machine learning, care messaging and data analysis.

  Find out more

We can use this solution to deliver effective treatment when our patients need it, instead of four times a year in routine, often unproductive appointments.

Dr Rupert Page, consultant neurologist Poole Hospital


Key components

Access to full record

Access to care documents, letters, appointments, images, results, care plans and care pathways

Single Sign-On

Access to information from GPs, hospitals, community care and social care with a single log-in


Patients can view/update records using smartphones, tablets and PC. Supports IOS, Android, Microsoft and a web interface for desktops


‘Native’ user experience

Supports integrated technology such as voice recognition, media capture and geolocation

Care co-ordination between patients and professionals

Secure messaging and notifications, uploading of documents, photos and videos.

Co-authored health record

Patients self-record information such as blood pressure, blood sugar and weight and share health diaries

Our other offerings

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Shared record

CareCentric combines detailed information from health and social care settings into a single integrated record.

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Care co-ordination

Supports community-wide assessments, alerting, task management, referral, secure instant messaging, workflow and care planning.

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Population health

Enables the analysis of aggregated patient data from across a care community for resource planning and optimisation.

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cloud and mobile-enabled, modern, flexible electronic patient record system designed exclusively for the NHS.  

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