Demand for health and social care from a growing and ageing population - often with multiple, complex, long-term conditions - is rising and putting service providers under pressure. There is an urgent need for better, more integrated ways of working across organisational boundaries.
Our market-leading CareCentric* shared care solutions make joined-up health and social care a reality. We support all four maturity levels of shared care, from a foundation-level shared care record to care planning, personal health records and a full-scale population health management system.
Level 1 Sharing information
The CareCentric shared care record combines data from local systems to create a single care record. An entry level system might allow primary care and acute clinicians to view each other's records, while a full shared care record combines records from multiple types of organisation and across care settings within a designated community.
Level 2 Care planning support
The shared record supports the collection and update of community-wide assessment, event-driven alerting, task management, referral, secure instant messaging, workflow and care planning through our CareFlow Connect application. Patient registers can be created using risk stratification or manual assignment.
Level 3 Patient access and engagement
Patients are engaged in their own health through the myCareCentric Personal Health Record. They are able to self-monitor using wearables and telehealth devices and interact directly with clinicians in real-time to improve the management of their condition.
Level 4 Population health management
The solution allows for the analysis of aggregated detailed patient data gathered from across a care community using risk stratification and other tools. It supports anonymised, pseudonymised and open data, according to permitted use. Care commissioners and providers are able to use insights about patients and populations to act proactively and improve clinical and financial outcomes.
CareCentric is the largest, most established integrated digital care record in the country, holding records on over 20m patients. We help deliver safer, more joined-up care by giving care professionals access to more accurate and consistent information across all services, in turn releasing more time to offer continuity of care for patients.
CareCentric supports key government initiatives such as:
- NHS England's Local Health and Care Record (LHCR) Programme. We are partnering Thames Valley and Surrey and Greater Manchester LHCRs to provide regional shared record and population health systems.
- The transformation of services envisaged in the ‘NHS Long Term Plan’
- Sharing information across organisations and settings, breaking down barriers between GPs and hospitals, physical and mental health, health and social care.
- Electronic access to the patient record at the point of care
Patient accessible records to encourage patient engagement in their health and care.
*CareCentric is powered by Graphnet, part of the System C & Graphnet Care Alliance. For further information, visit Graphnet Health.
The Surrey Care Record is another example of how joining up health and social care in Surrey, and harnessing new technology to make that possible, will help us provide more effective services to our residents enabling them to lead healthy and independent lives for as long as possible. Sharing relevant information in a secure and appropriate way will mean that our residents won’t have to keep repeating their history and our care staff will save time chasing key details and will have at their fingertips the most up-to-date and accurate picture so they can plan the best possible care and support. Sinead Mooney, Surrey County Council’s Cabinet Member for Adult Social Care and Public Health