Patient flow

Our patient flow module helps a hospital and its individual wards better manage patient journeys from pre-admission through to discharge by providing an accurate, real-time picture of its capacity and needs. It offers effective flow management by surfacing necessary information such as bed status, clinical data, outstanding tasks and discharge plans, all in one single view.  

Patient flow provides a distributed control network for the organisation.  It helps clinical and operational teams across the organisation make minute by minute decisions that help patients progress through their journey as safely and efficiently as possible.  At the same time, it gives Trust wide visibility of the organisation's position, helping the senior leadership team identify problems and provide additional and targeted support where needed.  This is further enhanced through CareFlow Connect, which provides team based coordination tools that are needed in the complex and fast changing environment of a hospital.  CareFlow Connect's support extends across multiple care settings and organisations. 

Our patient flow module is developed in line with the SAFER model which has been recognised by NHS Digital as a practical tool to reduce delays for patients in adult inpatient wards. It also provides direct support for the Emergency Care Improvement Programme  (ECIP); identifying ‘stranded’ patients and the Red2Green campaign, highlighting wasted time in a patient’s journey. 

It is a web-based application which works together with components of EPR such as the PAS, e-observations and clinical narrative, to provide a consolidated view of essential flow related information in real time, thus facilitating better patient flow management. Configuration is significant feature of the solution, allowing an organisation to tailor the content and display to suit local Trust needs.