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Vitals is our market-leading electronic observation and decision support system, designed to improve patient safety and outcomes. It calculates early warning scores (EWS) based on national standards such as NEWS2, or using algorithms provided by customers. It monitors and analyses patient vital signs to identify deteriorating conditions and provide risk scores to trigger escalation pathways. 

Vitals removes the need for paper charts and manages scheduled observations based on clinical need. It is fully rolled out in 37 trusts. 

Recent Covid-19 specific developments:

Key components

Electronic observations

Vitals enables a clinician to take patient observations electronically, removing the need for paper charts all together.  A nurse can manage scheduled observations based on clinical need, reducing the time spent on routine tasks and freeing up staff time for care. Patient deterioration is detected early and escalated to the relevant doctor or specialist team.

Fluid management

This module simplifies the task of monitoring a patient’s fluid balance by integrating the electronic recording of a patient’s fluid inputs and outputs with observations. This intuitive functionality allows clinical staff to record the volume and nature of each fluid input and output accurately.

Outbreak control

The IPC functionality (Infection Prevention and Control) acts as a permanent early warning system of potential infection outbreaks. Identifying potential sources of new infections early can lead to a dramatic reduction in the number of outbreaks. This enables a Trust to make major savings whilst improving patient care and significantly reducing the risk of hospital-acquired infections. 



Our Sepsis module delivers comprehensive functionality to identify, risk-stratify and audit the delivery of appropriate care for patients with potential sepsis, in accordance with published guidance. The module also supports all key indicators required by the national CQUIN “Reducing the impact of serious infection”.

Assessments and screening

These procedures are completed at the bedside with full connectivity to pathology and radiology results. Common Vitals assessments include dementia screening, VTE, nutritional & alcohol assessments.


The powerful and scalable alerting capability ensures that subscriptions are configured to suit different workflows. This functionality helps users receive selected, immediate updates on a patient as soon as an alert is triggered.


Our other offerings

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Care co-ordination

Provides secure and mobile clinical communication and collaboration functionality. It allows clinical teams within a hospital and across a community to co-ordinate care safely and efficiently. 

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Clinical narrative

Supports clinicians by capturing and sharing information in real-time with colleagues, rather than relying on information traditionally held in paper notes and charts. 


Clinical workspace

Displays a set of priority patient information in one location, helping clinicians to view and act accordingly using one single tool. 

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Supports accurate and safer prescribing through predefined prescription templates, drug decision support, alerts and pharmacy prescription validation. 

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A modern and flexible solution designed exclusively for the NHS. It combines advanced patient management with extended clinical functionality and workflow. 

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Orders and results

Offers an efficient and safe mechanism for electronically ordering and receiving results. 

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Patient flow

Helps a hospital better manage its patient journeys from pre-admission through to discharge by providing an accurate, real-time picture of capacity and needs. 

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Emergency department

Manages all clinical and administrative aspects of emergency care including full workflow support between ED and the wider acute hospital. 

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