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Care planning

Care planning

Our care planning solution allows electronic care plans to be created and tailored to patient needs and supports staff to record care. It helps with planning care in a holistic and collaborative manner, using agreed local and national guidelines, in conjunction with NICE, the Nursing & Midwifery Council and NHS Digital, to ensure patient care is optimised.

The module helps users and patients to  identify, manage and prepare a suitable plan to reach desired outcomes, be they personal or defined by admission. It ensures that a patient gets the same standard, quality and accuracy of care regardless of which members of the staff are on duty.  As a ‘living document’ it encourages multidisciplinary engagement with the patient and creates a timeline of activity which is easy to review, edit and navigate.

A patient’s care plan is developed using a template, focusing on the essentials of care including nutrition, mobility, sleeping, tissue viability, falls prevention, psychological needs, recording of clinical interventions, communication and sexuality.  Its flexibility allows for additional needs, goals and activities to be developed collaboratively with the patient, ensuring the care given is tailored to the person. 

Care planning seamlessly integrates with other solutions and user base.  It reduces the need for information being recorded on paper and makes it much easier to track the status of a plan as it develops. 

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Barnsley Hospital NHS FT starts using electronic care planning

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The flexibility of CareFlow care planning is a major benefit.  As nursing practice develops and expands nationally and locally, we know we can adapt our version to instantly reflect changes, making our care plans future proof. 

Chief Nursing Information Officer, Barnsley Hospital NHS Foundation Trust

Key benefits

  • Improved patient safety
  • Improved clinical outcomes and patient experience
  • Improved patient flow and financial performance
  • Improved information sharing and care co-ordination
  • Improved continuity of care across health communities
  • Improved management of resources
  • Allows and encourages wider multi-disciplinary teams to get involved in the care plan

Key features

  • Supports an organisation to standardise care delivery and follow best practice
  • Enables efficient working through integration of data and other modules
  • Supports seamless sharing and actioning of care plans across multiple platforms and devices
  • Releases nurses' time to care

Key components

Locally configurable templates

Create care plan templates based on patient pathways.

SNOMED support

Ability for trusts to include SNOMED care planning terms in the care plan content.

Audit capability

Every care plan entry is date & time-stamped, providing a full audit trail of the entire care plan.

Guidelines and protocols support

Ensures appropriate care is delivered, pathways are followed, and problem management is implemented using recommended guidelines and care protocols.

Narrative captured within the care plan

Clinicians will be able to record their actions and interventions directly on the patient care plan, providing a narrative within the context of care plan.

Access to the wider EPR

Authorised users will be able to navigate to the wider patient record, from activities and interventions, to complete an action such as an assessment or proforma and then return to the care plan. 

Structured patient care communication

Needs, goals, activities and intervention templates are stored in an organised format to support structured patient care communication, providing an auditable patient care record. 

Links to other patient information

Manages care using electronic patient information linking to specific parts of the record such as clinical notes, letters, appointments and referrals, improving efficiency and user experience.

Supports Clinical Negligence Scheme for Trusts objectives

Needs, goals and activities are clearly defined and communicated to those involved in the care of a patient ensuring care is consistent, reducing clinical risk and supporting Clinical Negligence Scheme for Trusts (CNST) objectives.

Our other offerings

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Care co-ordination

Provides secure and mobile clinical communication and collaboration functionality. It allows clinical teams within a hospital and across a community to co-ordinate care safely and efficiently

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Monitors and analyses patients’ vital signs to identify deteriorating conditions and provide risk scores to trigger the need for further necessary care.


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Clinical narrative

Supports clinicians by capturing and sharing information in real-time with colleagues, rather than relying on information traditionally held in paper notes and charts.

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Clinical workspace

Displays a set of priority patient information in one location, helping clinicians to view and act accordingly using one single tool.

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Supports accurate and safer prescribing through predefined prescription templates, drug decision support, alerts and pharmacy prescription validation.

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A modern and flexible solution designed exclusively for the NHS. It combines advanced patient management with extended clinical functionality and workflow.

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Patient flow

Helps a hospital better manage its patient journeys from pre-admission through to discharge by providing an accurate, real-time picture of capacity and needs.

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Orders and results

Offers an efficient and safe mechanism for electronically ordering and receiving results.

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