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System C Icon-White_BI

Business intelligence

Business intelligence

Our BI is a healthcare business intelligence and data warehousing module with a flexible, robust and powerful toolset.

It can be used to create, manage and maintain highly-configurable reports and dashboards, manage patient flow, BI and emergency care and inpatients, automate the production of statutory reporting and commissioning data sets, and trap and resolve data quality issues.

Fully integrated with the EPR, BI can replace existing information management systems. Data can be integrated from other systems, cross-linked with System C products, stored, analysed and presented according to local and national requirements.

BI is built in the UK to current NHS standards, including Referral to Treatment, Commissioning Data Sets, Contract Allocation, Maternity Services Data Set, Healthcare Resource Groups and the Prescribed Specialised Services Commissioning Tool.

BI utilises the full capabilities of the industry-leading Microsoft SQL Server database management system, offering reporting and analysis services. 

Integrated features

User benefits

  • Suite of report templates to get sites started with out-of-the-box reporting during deployment
  • Extensive range of data quality dashboards, designed to support NHS reporting
  • Architecture has no performance impact on operational systems
  • Kimball data warehouse structures are used to enable fast data retrieval

Hospital benefits

  • Timely data refresh enables proactive monitoring of key national performance indicators, action can be taken prior to breaching
  • BI uses national NHS data dictionary standards and definitions with templates for national reporting
  • Integrated commissioning functionality removes reliance on cumbersome manual processes around CDS production. Includes data modelling comparisons to impact assess annual HRG and contract changes

“ BI and Vitals together have the capability to make real-time performance on the critical clinical issue of sepsis, visible in all clinical areas. One third of deaths in the hospital in 2014-15 were coded as having a sepsis related diagnosis. BI Data Visualisation will enable continuous assurance that all patients developing sepsis receive optimal care. Speed and consistency are key to surviving sepsis. Not all deaths are avoidable, but we’ve already seen approx. 10% drop in sepsis associated deaths since beginning to deploy Vitals. A system that enables us to monitor delivery of the sepsis care bundle real-time, allowing everyone to see if we have small delays, will build on the improvements in mortality already achieved, whilst also reducing the costs of providing outstanding care.”

Dr. Robert Allcock MA (Cantab et Oxon) BMBCh FRCP (Edin) Consultant Chest Physician and Clinical Lead for Health Informatics at QE Gateshead

Our other offerings

System C Icon_PAS (patient administration system) (1)


A modern and flexible solution designed exclusively for the NHS. It combines advanced patient management with extended clinical functionality and workflow.

System C Icon_E-Obs-vital signs


Monitors and analyses patients’ vital signs to identify deteriorating conditions and provide risk scores to trigger the need for further necessary care

System C Icon_E-referrals _ treatments

Patient flow  

Helps a hospital better manage its patient journeys from pre-admission through to discharge by providing an accurate, real-time picture of capacity and needs

System C Icon_Population Health

Population health 

Enables the analysis of aggregated patient data from across a care community for resource planning and optimisation. 

System C Icon_Shared Care

Shared care 

The largest, most established integrated digital care record system in the country, holding records on over 16m patients, making joined-up health and social care a reality. 



Clinical workspace    

Displays a set of priority patient information in one location, helping clinicians to view and act accordingly using one single tool.

System C Icon_Maternity


Includes comprehensive maternity capability including clinically-focused maternal, fetal and newborn care.

System C Icon_Theatres


Provides clinicians with rich clinical content and functionality for efficient and effective theatre management

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