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Knowledge Hub.

System C Partners with Induction.

11th July 2022

System C has signed a non-exclusive Software Reseller Agreement with Induction for its patient portal solution.

Induction Zesty is a digital patient engagement portal that enables end-to-end healthcare management. The portal’s interface provides a fully automated process for patients to manage their hospital appointments, view their letters and clinical records, as well as provide data remotely via digital questionnaires from a smartphone. 

As part of the agreement, System C will now actively sell Induction Zesty into its new and existing customers using CareFlow EPR.

The partnership has been formed at a time of significant national focus and spending on digital transformation for NHS secondary care providers in England, which is outlined in the NHS Long Term Plan. Digitisation, especially through EPRs, is even more important to help tackle the backlog of elective care appointments following Covid-19 and support NHS Trusts to meet the new Minimum Digital Foundations requirements. System C has committed to providing solutions to address all aspects of NHS Long Term Plan and with 500K unique users already, Induction Zesty is a secure solution to support the government-led drive for patient portals in all UK hospitals.

Guy Lucchi, Managing Director of Healthcare at System C, said: "We are very pleased to be partnering with Induction. The Zesty patient portal is a welcome addition to our integrated EPR offering which will empower patients to receive and view their clinical appointment bookings and letters as well as reschedule and cancel appointments within the portal, via a direct link to CareFlow EPR."

Induction CEO, James Balmain, said: "We have a long-standing relationship with System C, one of the largest domestic suppliers of EPR software to the NHS, and it is a great step forward to be formally partnered with them under a value-added reseller agreement. We are excited to combine forces and support national plans for digital transformation. Patient facing services and patient engagement tools are a much greater focus for buyers than they were just a few years ago."

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