System C this week launched Medway 4, the new generation of the Medway EPR. The launch follows the successful deployment of the software at the Isle of Man. 

Medway 4 is a major re-write of the company’s existing Medway product set, and combines a sophisticated patient administration system with enhanced clinical functionality.  

Key features include built-in clinical noting and task management functionality to support workflows and care pathways, enhanced order communications and results reporting, e-Prescribing, observations and charting, and improved departmental systems.    

Medway 4 went live on the Isle of Man’s Noble’s Hospital this weekend following a 12-month deployment. Medway 4 is a complete end to end replacement for the hospital’s previous generation software installed in 2007. The go-live included the Medway PAS, maternity, A&E and business intelligence modules.     

Howard Quayle, Minister for Health and Social Care of the Isle of Man Government, said he was delighted with the smooth go-live. 

"This has been a major undertaking with thousands of hours of work by staff within the Department of Health and Social Care, the Cabinet Office as well as the supplier System C. Over 1,200 staff have been trained in order to support the transition”, he said.    

“Medway 4 is a significant step forward in modernising the software's functionality for staff. More important, it provides opportunities for further digital services to be launched, such as electronically tracking a patient's condition, digitally managing clinical risks, electronic prescriptions and a new electronic document management system - all of which form part of Government's new digital strategy.”

The Isle of Man Government placed the contract with System C last year, as part of a multi-million pound hospital IT investment programme. The Medway hospital system is an integral part of an integrated health and social care service, which links health, social care and community services across the Isle of Man. This island-wide system also includes the Medway maternity solution as well as social care software from Liquidlogic, a subsidiary of System C.

Ian Denley, joint CEO of System C, said “Medway 4 is a major strategic development for System C in that it provides the platform for a whole range of enhanced clinical functionality. Major hospital go-lives like this always need careful management, particularly the first time a product is installed and we are delighted things have gone so smoothly. All credit to the Department of Health and Social Care and the Cabinet Office teams that helped us make the project such a success.” 

Denley added that the Isle of Man’s decision to renew its contract was a significant endorsement of System C as a major player in both the EPR and social care markets. System C has over 140 health and social care deployments, including 19 Medway EPR sites and 86 users of the Liquidlogic adult and children’s social care solutions.

This is the 22nd major Medway deployment in the last 5 years and the first deployment of Medway 4. Of these, 12 deployments were delivered in a single year.