Skip to content

Your Cookie Settings.

We’re using cookies as specified in our cookies policy to give you the best experience on our website. You can find out more about which cookies we are using or switch them off by clicking Manage settings

Accept and continueManage settings

View navigation

Knowledge Hub.

Gateshead Health NHS Foundation Trust (GHNT) Today Announces the Successful Go Live of its New Patient Administration and Electronic Patient Record System.


The new system, Medway, supplied by System C, a McKesson Company, went live on Sunday 15th July and has been implemented across all of the Trust's hospitals, including Queen Elizabeth Hospital, Dunston Hill Day Hospital and Bensham Hospital in Gateshead.

Jon Connolly, Director of Finance and Information, Gateshead Health NHS Foundation Trust, states, " The migration of around 500,000 records from the Trust's Barwick's PAS and Symphony A&E system was conducted over night from Saturday to Sunday. The Accident and Emergency departments went live on Sunday afternoon, followed by the roll-out to the wards and remaining departments, ready for outpatients to start work on Monday morning. There was no reduction in hospital activity over this period."

The Medway modules that have been implemented include a Master Patient Index, A&E, inpatients, outpatients, day care and case note tracking, all provided with an integrated data warehouse and reporting tool. Integration with existing systems at the Trust is provided through the Medway Connect integration platform and portal, which delivers integrated messaging, providing clinicians with a single view and update service for the Trust-wide patient record.

Paul Richards, Managing Director and Chief Operating Officer Designate, McKesson Acute Systems Business Unit, comments, "The successful Medway go-live at Gateshead is due to the combined efforts and professionalism of the Trust's operational staff and the McKesson team, which together have ensured the smooth implementation of the new systems while maintaining high quality care for patients."