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Integration Specialist

Reporting to:

Technical Workstream Manager



Purpose of the Role:

Integration Specialist will work across all aspects of the business covering release testing, deployment, support and upgrades. Staff will be designated an area of business, wither Deployment or Support (including QA and upgrades) but will be expected to work across other areas of team responsibility when required to support the needs of the business.


  • Support deployments through a detailed knowledge of the HL7 and its use to support NHS workflows
  • Lead the Integration Workstream on deployment projects reporting into the project manager
  • Liaise with other project workstreams, where interdependencies exist, to ensure that decisions taken support the integration deliverables. Feed and decision taken within the workstream back into these other groups
  • Provide regular status reports to identified staff to ensure continued tracking of workstream progress
  • Record and track issues relating to the Integration Workstream and escalate to project staff where appropriate. Provide issue resolution and alternative solution paths.
  • Provide/support client with appropriate documentation/templates e.g. integration strategy, HL7 specification, “to be” integration architecture, workstream plan, gap analysis document etc
  • Working with the client, undertake a gap analysis exercise to identify and ensure the current messaging sets can absorb all current /future operational procedures and data requirements
  • Where gaps have been identified raise change request notices and report back to project on progress
  • Working with the client, undertake “as is” and “to be” workshops to identify work required implementing solution being deployed.
  • Work with the client to identify and document the requirements around any 3rd party interoperability to be delivered within the scope of the project
  • Support the client in the development of their “to be” architecture. Where SYSTEM C is responsible for this delivery of this architecture, manage and assist in the delivery of these interfaces
  • Where required develop interfaces using a range of industry standard Interface Engines (e.g. Rhapsody and Ensemble)
  • Support unit and end-to-end testing of interfaces
  • Support the testing of new and maintenance product solution releases
  • Identify, investigate and where appropriate escalate software issues and assist with resolution
  • Assist with integration solution testing to ensure fit for purpose and go live
  • Support of interfaces
    • Rhapsody Trust Interface Engines (TIEs)
    • Medway Connect
    • Proxima MSH Choose and Book gateway
    • eClipse Maternity interface engine, Rhapsody
    • Any other interfaces as required
  • Support for Medway Upgrades / Patches once the project has moved from Deployment into Support
  • Ensuring ITIL Process is followed for all Incidents
  • Ensuring regular and timely updates are made to the customer / other internal teams via the issue
  • Management tool
  • Provision of Out of Hours/On Call Service as required by the Business
  • Develop/Enhance new interfaces for Rhapsody
  • QA of interface functionality in System C Products
  • Incident management and problem management, making use of proactive monitoring tools to provide early warning and resolution of issues.

Person Specification:

  • Experience working in or for the NHS
  • Thorough understanding of the use of Interfaces and HL7 to support workflows within the NHS
  • An in-depth knowledge of Healthcare Information Systems
  • An understanding of APIs and securing data exchange over wide area networks
  • They will have extensive hands on experience of interfacing both modern and legacy systems using one or more of the following commercial interface engines:
    • Ensemble
    • BizTalk
    • Rhapsody
  • Knowledge of one or more of the following types of interfaces is required:
    • Single way real-time MPI feed (from PAS to departmental system)
    • Bi-directional real-time MPI feed (between PAS and a departmental system)
    • Realtime transactional interface (e.g. Query/response such as a Patient Name Search)
    • Remote ADT’s (from a departmental system to a PAS)
    • Test requesting / Ordering
    • Pathology/Radiology Results reporting
    • PACS
  • Understanding of the concepts of interoperability and single sign-on
  • Understanding of the importance of the data collection and reporting required by central government to record NHS activity
  • A successful and proven track record in working to tight deadlines in a busy challenging environment
  • Experience of dealing with clients and prioritising the outstanding tasks

Skills Required:

  • Excellent interpersonal, communication and presentation skills both orally and in writing
  • Must have proven skills in developing End user and Technical Interface Specification Documents
  • Must understand the issues regarding interfacing of disparate systems together (e.g. code translations, data mappings, unique patient identifiers, multi-identifiers, etc)
  • Knowledge of, and involvement with PAS data migration projects highly desirable
  • Ability to communicate effectively with all levels of technical, non-technical, management and NHS staff plus other internal team within System C
  • Ability to organise and co-ordinate areas of work for yourself and others
  • Self-starter with great determination and motivation to succeed
  • Ability to influence, organise and plan
  • Ability to work within project constraints to ensure that milestones and delivery dates are met
  • Willingness to participate in team meetings and other company meetings.
  • Knowledge of network / communication standards, eg HTTPS
  • Knowledge of Java, Perl, OS scripting, XML, SQL, databases
  • Able to work away from home and willingness to travel


Please apply in writing, sending a covering letter and CV to