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Information & Reporting Specialist



Reporting to

Head of Business Intelligence

Purpose of the role

Information and Reporting Specialists work with both internal System C and client project teams to support a range of activities across Design, Development and Testing, Business Process analysis and change, Training and Support activities enabling successful implementation of the products/solutions in line with the client’s business needs.

Information and Reporting Specialists may have specialised skills in particular areas but would also be expected to display a broad understanding of issues surrounding the capture, dissemination and analysis of healthcare data as defined in the NHS Data Dictionary.

There is a wide range of competences within the role hence the list below is indicative not exhaustive.


  • Assume responsibility on projects as a Subject Matter Expert in the field of NHS Informatics and associated reporting
  • Carry out impact analyses against changing reporting requirements – including those mandated by ISN’s – and advise on changes required to ensure compliance
  • Work with clients to determine information requirements and to validate requirements against statutory obligations
  • Support and advise teams in other areas of a project, e.g. Data Migration, Configuration, of impacts to reporting across work areas and design workaround solutions if appropriate
  • Perform gap analysis work to assess suitability of reporting solutions and identify areas of deficiency
  • Develop reporting designs to meet client requirements and validate reports built from designs
  • Develop routines to process and present NHS data into appropriate structures to enable rapid development of NHS reports using local reporting tools
  • Document scenarios to drive report testing cycles
  • Design detailed test data to drive report testing cycles
  • Work with the System C Support desk to help triage and understand issues raised by customers. To work with the customer to understand the issue and write success criteria to assist testing any code changes
  • Help develop Benefits assessments and measurements
  • Work closely with the Benefits Realisation Team to help analyse and calculate benefits that our products and workflows will realise for customers, both monetary and time saving

Person specification

  • Fully conversant with health care informatics
  • Fully conversant with the NHS Data Dictionary and its application to report design and ISN impact assessment
  • Knowledge of the production of statutory returns, CDS and other national datasets
  • Solid knowledge of hospital EPR and Clinical systems, with experience of a variety of systems desirable (e.g. System C Medway)
  • Knowledge and experience of database design and report development (e.g. Microsoft’s SSIS, SSRS and PowerBI) would be an advantage
  • Must also have experience of data analysis techniques using tools such as SQL, MS Excel and visualisation tools like PowerBI
  • Experience of dealing with end users and technical support teams desirable.
  • Extensive working experience gained within a hospital information department
  • Willingness to travel and stay away from home

Skills required

  • Strong consultancy and client facing skills
  • Ability to work within project constraints to ensure that milestones and delivery dates are met
  • Able to plan and implement scenarios to test reporting systems against statutory and operational requirements
  • Skilled in the development and design of reports and reporting systems for end users, using reporting software such as Microsoft SQL Report Builder, Reporting Services and PowerBI
  • Knowledge of cloud-based analytics solutions such as Microsoft Azure
  • Database skills (SQL Server essential) to include:
    o Developing data retrieval routines using SQL queries
    o Creating and amending SQL views, functions and procedures.
    o Developing and refining data extract, transformation and load routines
  • Additional skills in any of the following areas, whilst not essential, would be desirable:
    o Data Migration
    o Interfacing/messaging
    o Systems implementation
    o Change/project management


Please apply in writing, sending a covering letter & CV to

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