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Deployment SME


Reporting to:

EPR SME Team Leader

Location:

Homebased

Duties & Responsibilities:

  • Work closely with and provide support to the deployment project teams to facilitate a smooth implementation of CareFlow EPR and any associated 3rd party integrated software solutions
  • Provide onsite SME expertise when required to client /project teams
  • Produce up to date deployment collateral for changes to their area of responsibility
  • Undertaking workshops to train other personnel internal or customer.
  • Undertake product solution demonstrations for the client clearly presenting the benefits of the solution
  • Supporting the deployment project team, undertake a gap analysis exercise to identify and ensure the product solution / application can absorb all current and future operational procedures
  • Working with the client, undertake configuration design workshops and ensure clear management and control of the configuration build and associated documentation
  • Conduct regular reviews of the configuration build for each project and associated documentation and resolve any issues within area of responsibility
  • Support product solution training as required (train the trainer & end user)
  • Support the testing of new and maintenance product solution releases
  • Some projects may include involvement in the development, maintenance and production of documentation relating to the use of ad-hoc data collection tools for client sites
  • Assist with product solution testing to ensure fit for purpose and go live

Skills and Experience:

  • At least 6 years’ experience with CareFlow EPR or other advanced Patient Management or Clinical solution, having experience in a significant number of the following areas:
    • Responsibility for leading the Implementation Specialist deployment activities for deployment of a module or modules at a Trust site or multiples sites
    • Documentation of user guides/training guides
    • Product demonstrations/workshops
    • Provision of Training
    • Creation of test scenarios and test scripts.
    • Conducting testing and taking responsibility for approving module/modules fit for release.
  • At least 2 years’ experience of CareFlow Core PAS
  • Experience working in or for the NHS
  • Thorough understanding of the operational procedures within the different departments that make up the NHS
  • Understanding of the importance of the data collection and reporting required by central government to record NHS activity
  • A successful and proven track record in working to tight deadlines in a busy challenging environment
  • Experience of dealing with clients and prioritising the outstanding tasks

Skills Required:

  • Excellent interpersonal, communication and presentation skills both orally and in writing
  • Ability to organise and co-ordinate areas of work for yourself and others
  • Self-starter with great determination and motivation to succeed
  • Ability to influence, organise and plan
  • Ability to work within project constraints to ensure that milestones and delivery dates are met
  • Able to work away from home and willingness to travel

Applications:

Please apply in writing, sending a covering letter & CV to hrrecruitment@systemc.com