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Compliance Administrator


Location

Maidstone

Reporting to 

HR Director

Role

This role will provide dedicated administrative support to the compliance team and will require communication with a range of other teams and stakeholders.

  • Data administration- recording and tracking data, working accurately to deadlines
  • Quality assurance to ensure compliance at all times
  • Producing reports/documents and proof reading for a variety of requirements
  • Handling customer enquiries via phone, email, Skype presentation and Jira work tickets
  • Ad-hoc office administration support, which can vary depending on daily demands
  • Advising and demonstrating basic systems’ use to staff across the Care Alliance
  • System set-up and administration for staff and customers


Skills

What are we looking for?

  • Excellent IT skills with the ability to pick up new systems and processes with ease
  • Data administration experience
  • Excellent attention to detail, prioritisation and organisation skills
  • A flexible approach and the ability to engage well with customers
  • Willingness to engage users on best practice use for our core Jira/confluence platforms

Experience

The post holder must have knowledge / experience of:

  • Experience within a Compliance Administration role would be desired but is by no means essential
  • Working in a fast-paced environment
  • Creative Problem Solving
  • Ability to prioritise and execute tasks
  • Working as part of a team or on own initiative as a task demands
  • Understanding or experience of either systems administration or the application of role-based access
  • Presentations and/or staff training experience

Person specification

The post-holder must have:

  • The ability to collaborate with people in other teams:
  • Good Documentation Skills
  • Excellent Customer Service Skills
  • Strong Written and Verbal Communication Skills, excellent telephone manner
  • Good working knowledge of MS Office Applications (i.e Outlook, Word and Excel)
  • Strong organisational skills and ability to prioritise and multi-task
  • Able to evaluate situations and requests and respond in line with company policies

Applications

Please apply in writing, sending a covering letter & CV to hrrecruitment@systemc.com

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