{"id":11130,"date":"2024-11-14T11:23:13","date_gmt":"2024-11-14T11:23:13","guid":{"rendered":"https:\/\/www.systemc.com\/customer-centre\/"},"modified":"2026-09-11T11:58:33","modified_gmt":"2026-09-11T10:58:33","slug":"customer-centre","status":"publish","type":"page","link":"https:\/\/www.systemc.com\/au\/customer-centre\/","title":{"rendered":"Customer Centre"},"content":{"rendered":"

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Customer Centre<\/h1>

We're here to help. Raise a support ticket, dive into our knowledge base or join the conversation in our communities.<\/p><\/div> \n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n [\/vc_column][\/vc_row][vc_row][vc_column]\n

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Liquidlogic Support<\/div>

If you need support with your Liquidlogic platform, securely log your ticket through our dedicated support portal and easily track its progress from submission to resolution.<\/p><\/div>\n \n \n

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BadgerNet Support<\/div>

If you need direct support for a specific issue, securely log and review a support ticket on our customer portal.<\/p>\n

BadgerNet Support Service can be found in your user console.<\/span><\/strong><\/p><\/div>\n \n \n

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iinsight <\/div>

If you need support for iinsight you can find more information on our dedicated support page.<\/p><\/div>\n \n \n

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iinduct<\/div>

If you need support with iinduct, visit our dedicated support page for more information and guidance.<\/p><\/div>\n \n \n

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MYP<\/div>

If you need support with MYP, visit our dedicated support page for helpful information, guidance and resources.<\/p><\/div>\n \n \n

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Our Expertise<\/h2>\n

Our team of experienced professionals specialises in training delivery, advice, and consultancy across all our solutions.
We work closely with our development teams to ensure our trainers are up-to-date with the latest product enhancements and releases. Training can be delivered face-to-face or virtually.<\/p>\n

For additional training services, please contact your account manager for further information. We pride ourselves on being personable and professional, ensuring you receive the best training experience possible.<\/p><\/div> <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Request Training<\/h2>

We offer a comprehensive range of training services to support your project implementation and ongoing needs.<\/p>\n

Our training options include:<\/p>\n

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  • Core Training:<\/strong> Essential training as part of your project implementation.<\/li>\n
  • Additional Modules:<\/strong> Training for any additional modules not included in the initial project.<\/li>\n
  • Ad Hoc Training:<\/strong> Advanced or refresher training for existing customers.<\/li>\n<\/ul>\n

    How to Request Training<\/h2>\n
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    1. Consult the Wiki Page:<\/strong> Review course outlines to identify the training you need.<\/li>\n
    2. Raise a Jira Ticket:<\/strong> Specify the training you require.<\/li>\n
    3. Train the trainer:<\/strong> Our trainer will get in touch to organise the training<\/li>\n<\/ol><\/div> \n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n [\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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