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About System C | FAQ's

What is System C?

System C is one of the UK's leading suppliers of healthcare IT solutions and services.

The company began trading 22 years ago as a developer of 4th Generation Language (4GL) software application development tools, and in 1993 it used its 4GL product set to develop applications for the healthcare industry.

In the 12 years since then, the company has developed a suite of healthcare systems which computerise most clinical and administrative aspects of patient care. It also provides associated support and implementation services, with a large and highly skilled team of experts who are experienced in all aspects of the design, developments and deployment of healthcare IT. System C has installed its own and other suppliers' systems at over 30 NHS hospital Trusts and employs over 200 staff.

Who is on the board?

Directors:

• Jim Horsburgh (Non-executive Chairman)
• Dr Ian Denley (Chief Executive Officer)
• Markus Bolton (Executive Director)
• Andrew Coll (Finance Director)
• Dr Christopher McLaren (Non-Executive Director)
• Thomas Chambers (Non-Executive Director)
• Dr John Forrest (Non-Executive Director)

Registered Office:

Brenchley House
Week Street
Maidstone
Kent
ME14 1RF

Company Secretary: Jane Conner

Where is the company based?

System C has offices in Kent and Cheshire.

Contact details are below:

Head Office:
System C
Brenchley House
Week Street
Maidstone
ME14 1RF
Tel: +44 (0)1622 691616
Fax: +44 (0)1622 691241

Warrington Office:
System C
Building 7, Harvard Court
Quay Business Centre
Warrington
WA2 8LT
Tel: +44 (0)1622 691616
Fax: +44 (0)1925 420801

What is the company's registered number?

Registered number: 1754990
VAT number: 702 7381 53

What does System C do?

System C is one hundred percent committed to the healthcare IT market and helps design, build, implement and support clinical and administrative computer systems.

We work with other suppliers, helping with the development, testing and deployment of their systems. We work directly with hospitals and other healthcare organisations making sure that systems are implemented smoothly.

System C also has its own portfolio of electronic patient record systems, which are used by thousands of UK healthcare professionals to support patient care.

Where does System C work?

System C covers all arenas within the healthcare sector including:

• Primary care, secondary care, mental health and social care
• Acute and community hospitals
• Hospital clinicians, GP's, managers and support staff

We work with a variety of general systems like PAS as well as clinical systems such as maternity and PACS.

We cover every area of systems deployment including setup, training, data migration, interfacing, change management, and benefits realisation. In short: System C can help with every aspect of healthcare computing.

What products does System C have?

System C has developed its own comprehensive Electronic Patient Record (EPR) System - MedWay which is being used successfully by a number of NHS Trusts.

MedWay provides support for the majority of clinical and administrative users through a single integrated product.

MedWay supports the following areas:

Advanced PAS functionality including live bed state support, flexible multi-disciplinary scheduling and integrated extended clinical functionality (such as A&E, theatres, radiology and maternity

• Integrated requesting and results support for pathology and radiology
• Integrated clinical support including PACS image viewing, document imaging, comprehensive clinical noting, prescribing and a unique English language clinical encoder
• Advanced confidentiality and security routines that support role-based access to patient data
• Compatible with the NHS Care Records System

System C's HealthData Manager is a reporting and management information system configured to support the healthcare sector. HealthData Manager provides a data warehouse structure that organises healthcare data in such a way as to make it easily accessible to NHS users

The product is supplied with a range of pre-defined standard report templates which give users a starter pack of frequently required outputs, such as, management reports and statistical returns.

HealthData Manager accepts data from a variety of sources:

• The core reference solutions from Local Service Providers
• Local and legacy PAS/HIS systems
• Local and legacy departmental and clinical systems

This gives users the ability to mix data from disparate national and local systems

What Solutions can System C offer?

System C can assist at any level from consultancy and the supply of specialists through to taking responsibility for entire products.

Design, build and test

The DBT processes take products from the early requirement stage to the delivery of a robust solution. This includes working with end users and solution providers to ensure that systems fully support the care process. This is achieved by agreeing a local configuration of the solution, to planning and managing all stages of the testing process

Deployment and Support

System C staff have gained vast experience of healthcare systems deployment over the last decade. We specialise in the following areas:

• Programme/Project Management
• Data Migration and Cleansing
• Interfacing
• Training
• Change Management
• Benefits Management
• System set-up
• Go-Live
• Helpdesk

Who do we work with?

System C works with many healthcare organisations all over the country.

Some of System C's clients include:

• Christie Hospital NHS Trust
• East Sussex Hospitals NHS Trust
• Queen Mary's Sidcup NHS Trust
• Sandwell and West Birmingham Hospitals NHS Trust
• Swindon and Marlborough NHS Trust
• Tameside and Glossop Acute Services NHS Trust

Within the English NHS we are heavily involved in the National Programme for IT (NPfIT) managed by Connecting for Health.

We work closely with the CSC Alliance in the North West and West Midlands Cluster. We have a team of over 100 professionals working to support this and other Local Service Providers.

We also work closely with other suppliers to the programme in the design, build and testing of their products.

How do I find out about working for System C?

System C has been voted one of the Sunday Times' best companies to work for in 2006. To find out more about working for the company contact our Human Resources Department on 01622 691 616 or via email on hr@systemc.com.

How do I find out more about System C as a supplier?

System C has ISO 9001 quality accreditation and encourages staff development through the National Standard, Investors in People

System C people are expert professionals with an average of 14 years healthcare/healthcare IT experience. They are led by a group of senior hands-on managers who are some of the most experienced healthcare computing experts in the UK.

System C is well known as a hands-on company with a can-do attitude.

As a long-term partner to the NHS, System C understands, appreciates and supports the public service ethic and truly believes in patient care. Our teams are passionate about the work they are doing.

For further information contact the Business Development Team at info@systemc.com.

Can I register for press updates from System C?

You can register for press updates from the website or:

Contact System C's press office:

Jodie.cheetham@systemc.com

Or call us on 01622 691616

What is the System C Website functionality?

System C is committed to providing its services to people with disabilities. This web site has been built from the ground up with accessibility in mind. We have taken all steps possible to make sure this web site is accessible to all.

Pages within the website are valid XHTML 1.0 Transitional and the Style Sheets used conform to CSS 1.0.

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If you use Microsoft Internet Explorer, go to the View menu, select Text Size and then either Larger or Largest.

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Access Keys
Access keys have been included to assist users with disabilities when navigating their way through the web site. Essentially keyboard shortcuts, access keys provide quick and easy access to common pages without the need for a mouse.

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